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  • Report:  #127730

Complaint Review: Cvc Pharmacy

Cvc Pharmacy Ripoff Rudeness Of Sales People To The Elder Women ripoff bazar behavior i was witness of to the old women Suffern New York

  • Reported By:
    guttenberg New Jersey
  • Submitted:
    Mon, January 17, 2005
  • Updated:
    Tue, January 18, 2005
  • Cvc Pharmacy
    Suffern, New York
    U.S.A.
  • Phone:
  • Category:

I did not know where to write before, whom to tell the story I was a witness of. I will never forget it and I m praying every day that someone will contact me and punish this people. Unfortunately, I had no choice, but to keep it with me for more than 3 years and now I am very glad that I have a place to tell you all what happened that day. This story should never happen to any one of you. Please keep in mind! That could be your parents!

I was standing in line when this HORROR began> In front of me was a very nice and very old woman in her 70th paying for her purchase

Suddenly a very young (sorry, but I have to say that) black guy sales started to scream at the old lady and throwed the change into her face! I WAS SCHOKED! She began to shake and I at first I do not believed of what just happened! I was paralyzed and I could not move at all. When I feel a bit better, I helped her to picked up her change from the floor, screaming for a manager to come. No one show up and that young guy started to make a fun of me. I went up to the guy saying: How dear you to behave this way toward the person!The women started to cry. The young guy was about 17 years old! He without any shame said to me that it is none of my business and I should go to hell. 15 min later manager came and she was about 20 years old or younger. Without listening my story she just said to me that nothing bad happened and walk away. I was shocked.

I could not believed it. I helped that woman who was thanking me for standing up for her into her car. When I got back home, I told this story to my husband. He was shocked as well, specially the part about manager who is 19 years old ... and have no values in her life-- poor parents!

The next day I went into pharmacy for my needs and I saw that young black guy again. I gave him my purchasesand planned to pay for it, but he asked me to leave the pharmacy at ones. When I asked whose decision that was he smiled at me and said: The manager made it happen.
Later that week my husband and me filed a police report not knowing what to do and how to handle this matter any more. But the police officer told us that he knows the young girl in the pharmacy, she is 19 years old and she happen to be a daughter of one of the rich man a in our area, therefore she got that position of the manager. I still have a copy of that police report and name of the officer and from that day we never go back there.

Natalya
guttenberg, New Jersey
U.S.A.

4 Updates & Rebuttals


Jody

Mpls.-St. Paul,
Minnesota,
U.S.A.

maybe you should write to their corporate office about this situation. Sounds like there is some discrimination here for some unknown reason

#5Consumer Comment

Mon, January 17, 2005

Natalya,
Thank you for helping the elderly lady at the pharmacy. I work at a small family-owned pharmacy close to downtown and if one of our employees treated a customer like that, they would be asked to leave permanently. I can't imagine why the sales person screamed at the elderly lady and why the manager wouldn't reprimand him for that behavior. Most of the people who come in a pharmacy are the elderly, disabled, and sick; therefore, we have to have a lot of patience for our customers who most likely are not feeling well.

I doubt the police will do anything though. However, I don't know a lot about the law. I can't figure out why the pharmacy wouldn't allow you in the store after you tried to help their customer. As my co-worker at the pharmacy where I work says, "Everybody has a supervisor." Since the Cvc Pharmacy is a chain, maybe you should write to their corporate office about this situation. Sounds like there is some discrimination here for some unknown reason and I believe they owe you an apology (at least), too. If you need any help as far as address, etc., I would be willing to help.

Sincerely,


Kate

Toledo,
Ohio,
American Samoa

Rotten CVC Pharmacy behavior

#5Consumer Comment

Mon, January 17, 2005

It sounds like this is still really bothering you and it would bother me also.
It is a good thing that you were there that day and that you reacted like you did. It was surely a blessing to that woman and it also told her, your behavior did, that it was not acceptable that she was treated that way.
You witnessed a simple 'assault'. That's really illegal you know. And it's a truly terrible thing when you see someone who's abusing someone who is frail. Either elderly or young.
I would look online and see if there is a home webpage for that pharmacy - if it is a chain.
If there is, write them about what you witnessed.
No matter who those people are, that kind of behavior can't be tolerated and God bless you for speaking out about it.
You should be able to tell the other people in your community what happened. And you all have the ultimate control.
If people stop shopping there, the store will go out of business.
And no matter who that store manager's father is - they cannot change the law of economics. No money - no business.

God bless you and don't be afraid to stand up.

"Bravery is not the absence of fear - it is the ability to act in spite of it".


Kate

Toledo,
Ohio,
American Samoa

Rotten CVC Pharmacy behavior

#5Consumer Comment

Mon, January 17, 2005

It sounds like this is still really bothering you and it would bother me also.
It is a good thing that you were there that day and that you reacted like you did. It was surely a blessing to that woman and it also told her, your behavior did, that it was not acceptable that she was treated that way.
You witnessed a simple 'assault'. That's really illegal you know. And it's a truly terrible thing when you see someone who's abusing someone who is frail. Either elderly or young.
I would look online and see if there is a home webpage for that pharmacy - if it is a chain.
If there is, write them about what you witnessed.
No matter who those people are, that kind of behavior can't be tolerated and God bless you for speaking out about it.
You should be able to tell the other people in your community what happened. And you all have the ultimate control.
If people stop shopping there, the store will go out of business.
And no matter who that store manager's father is - they cannot change the law of economics. No money - no business.

God bless you and don't be afraid to stand up.

"Bravery is not the absence of fear - it is the ability to act in spite of it".


Kate

Toledo,
Ohio,
American Samoa

Rotten CVC Pharmacy behavior

#5Consumer Comment

Mon, January 17, 2005

It sounds like this is still really bothering you and it would bother me also.
It is a good thing that you were there that day and that you reacted like you did. It was surely a blessing to that woman and it also told her, your behavior did, that it was not acceptable that she was treated that way.
You witnessed a simple 'assault'. That's really illegal you know. And it's a truly terrible thing when you see someone who's abusing someone who is frail. Either elderly or young.
I would look online and see if there is a home webpage for that pharmacy - if it is a chain.
If there is, write them about what you witnessed.
No matter who those people are, that kind of behavior can't be tolerated and God bless you for speaking out about it.
You should be able to tell the other people in your community what happened. And you all have the ultimate control.
If people stop shopping there, the store will go out of business.
And no matter who that store manager's father is - they cannot change the law of economics. No money - no business.

God bless you and don't be afraid to stand up.

"Bravery is not the absence of fear - it is the ability to act in spite of it".

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