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  • Report:  #402090

Complaint Review: CVS

CVS, CVS Pharmacy undisclosed Gift Card Policy Hawaiian Gardens California

  • Reported By:
    Lakewood California
  • Submitted:
    Tue, December 16, 2008
  • Updated:
    Wed, December 17, 2008
  • CVS
    Store #9589
    Hawaiian Gardens, California
    U.S.A.
  • Phone:
    562-468-7011
  • Category:

I purchesed a CVS gift card for my hubby, for it reads,"Good as cash" with limits of purchasing 1) Not able to purches another gift card. 2) Not able to purches a money order. It does not state, you can not purches cigarettes,alcohol,lottory ticket's, anything on sale nor anything you buy with a coupon. I think it should be against the law, since none of these conditions are stated on the card nor on the card holder that it comes in, nor does it state anything about special conditions might apply nor anything about store to store policys.

When I called customer service they told me that these conditions do not have to be listed on the gift card, which I have confirmed with BBB to be untrue after I was asked to fax them a copy of the gift car & the packaging it came in. Bottom line is CVS Pharmacy is a fraud and will soon get a very unplesant visit from the BBB.

Melissa
Lakewood, California
U.S.A.

1 Updates & Rebuttals


Stacey

Dallas,
Texas,
U.S.A.

I have not a clue where your rip off is

#2Consumer Comment

Wed, December 17, 2008

Your grammer is a joke
How was you or your hubby ripped off?
The BBB is not going to storm troup the store - they will just take your complaint and note it
So the big ? is what did your hubby want to buy with this card??
Cigs, lottery tickets, booze??? Every time I get a gift card it states that there are certain items you cannot buy as does coupons in the local paper
Get real - no rip off here

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