Complaint Review: CVS Manager Margie Mulqueen

  BEWARE OF CVS PHARMACY/CVS HEALTH AND MARGIE MULQUEEN   CVS made racial insults to me. CVS maliciously destroyed my invaluable, and irreplaceable wildlife photos from 1974. CVS's Manager, Margie Mulqueen has obstructed justice by denying both the police and my review of their videos, which proved which employee is guilty of theft. CVS refused any communication with me despite my six complaints. CVS refused to reprimand any of their employees regarding both racial insults and theft. With CVS, there is neither justice nor accountability.   I overheard their employee made a racial insult about me to three other employees, and a customer.  Then she or another employee stole my irreplaceable film, that was supposed to be sent for processing. Their manager Maggie Mulqueen, refused to disclose the name of the employee seen on their videotape, either to me or to Cpl. Singh, of the Baltimore County Police. She refused to even discipline the CVS employee. CVS ignored my four complaints. There are no consequences or accountability for CVS employees making racial insults, and stealing. Their refusal to provide the name of their employee is an obstruction of justice, designed to prevent me from taking legal action. That is very sad!   I entrusted my prized slides to them for development. I believe that the CVS employee who made racial insults intentionally disposed my property. Since this is stealing, it is a crime. CVS has the videos, but refused to tell me the name of their employee. Their manager, Margie Mulqueen is guilty of a cover-up to a theft and crime.   On October 5, 2023, I took my slides and print negatives to the CVS at 900 Edmondson Avenue, Baltimore, MD 21228, store 4602.  Their photo assistant, Virginia told me they would take 2 or 3 weeks for processing them to a disc. Three weeks, I finally spoke to Virginia. She informed me that my property was stolen by an employee, as only an employee had access to my photos.    In the next three weeks, I called three times to CVS so-called customer service. Each time, I was promised that a CVS district manager would call me. Of course, nobody ever contacted me. The last call, I demanded a formal case number, which is S9843498.   Since CVS corporate would not help me, I tried calling the store manager, Margie Mulqueen. She admitted in her email to me that she has store photos, and could find out which employee took my photos.  I even offered her a $100 reward/finder's fee for the return om my slides and negatives, with no questions asked. She called me two days later, said she saw the videos in front of both the pharmacy and the photo department, and asked what I wanted. I said I wanted the employees' name. She asked why. I said if CVS was going to take no action in my behalf, I would take legal action. She then said she would refuse to share the employees' name with me. Margie Mulqueen is guilty of obstructing justice and participating in a cover-up designed to protect her employee.   These were my best wildlife slides dating from 1975 that I wanted to make prints of. They included Grizzly Bears, Black Bears, Mountain Sheep, Rattlesnakes, etc. There is no amount of money or compensation that can repay me for my losses. I only wanted my property that I had entrusted to CVS to be returned, and all employees involved in this theft to be accountable.   I made a complaint with the Baltimore County Police Department Cpl. Singh visited CVS a number of times. Cpl. Singh was lied to, and CVS refused to provide their tapes to him indicating who stole my film.   I made a complaint to the Maryland Attorney General's Office of Consumer Protection. CVS replied that they "made all reasonable attempts to provide a satisfactory outcome. They misled that and flagrantly lied since they provided no attempts.   Tony Raymond (((REDACTED))) traymond51@hotmail.com