Complaint Review: CYBER DEFENDER

SOMEONE TOLD ME ABOUT CYBER DEFENDER BEING FREE, I LOOKED UP THE SITE & CALLED .SOMEONE WHO DIDN'T SPEAK VERY GOOD ENGLISH TOLD ME IT WAS FREE & SOME GUY WITH INDIA NAME WOULD SET IT UP.HE TOLD ME I HAD TO TURN OVER THE CONTROL TO HIM,I DID & IT TOOK HRS. IT TOOK FROM 2PM AFTERNOON TILL 4AM IN MORNING.I TOLD HIM I HAD TO GO TO BED & FINALLY HE GAVE ME BK CONTROL ,I THOUGHT BUT I COULDN'T DO ANYTHING WITH MY COMPUTER.

NEXT DAY I CALLED & THEY TOLD ME TO GIVE THEM 151.41 THEY WOULD CLEAN MY COMPUTER UP BECAUSE IT WAS INFECTED BAD.I WAS SCARED BECAUSE MY COMPUTER WAS NEW & I DON'T KNOW A WHOLE LOTS ABOUT IT.THEN THEY TOLD ME FOR 299.99 THEY WOULD GUARANTEE IT FOR 2 YEARS & IT WOULD ALL WAYS BE PROTECTED. THEY TOLD ME THEY WOULDN'T TAKE OUT THE 151.41 ONLY THE 299.99.

MY COMPUTER IS ALL MESSED UP & SHUTS DOWN MORE TIMES THAN I CAN KEEP IT ON.THEY TOOK OUT 451.40 OUT OF MY CREDIT CARD .THEY WOULDN'T TALK TO ME ON THE PHONE OR THE INTERNET .I HAVE A BAD COMPUTER & OUT 451.40 IN MONEY .WHEN I CLICK ON CYBER DEFENDER TO CLEAN UP IT'S THE SAME STUFF THAT COMES UP.

Gerrie
CEDARTOWN, Georgia
U.S.A.