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  • Report:  #321349

Complaint Review: Cyber Tv Partner And Marketbill

Cyber Tv Partner And Marketbill RIPPED OFF BY CYBER TV PARTNER AND MARKETBILL Montreal Quebec Canada

  • Reported By:
    coquitlam British Columbia
  • Submitted:
    Wed, March 26, 2008
  • Updated:
    Wed, July 16, 2008
  • Cyber Tv Partner And Marketbill
    They Are Unwilling To Give
    Other
    Canada
  • Phone:
    888-448-6819
  • Category:

I was on a site called p2p to look at some sports programing that I heard about on the radio. The p2p site lets you know that some of their brodcasts will require you to download sopcast. So I went on that site and downloaded the required program and there was an offer for 2500 channels for 29.98 so I used my credit card to purchase the offer. Shortly after that I received a confirmation for 74.75 I was livid since than I have been trying to get to the right party to talk to but these people are very evasive They will not tell me where the original company is and have offered to give me 24 dollars out of the 74.75 They are tell me that it is a lifetime offer but you must cancel within 7days to get a refund but I suspect you would'nt get that either . they took so long to get back to me that I had no time to call them and my mother just passed away so I was working on the funeral. They tell me that the addons are on the site but this is clearly a GIGANTIC CON JOB!!!! If you people get any class action lawsuit going please count me in. It is a shame that they have done this because It make us all distrust the internet alltogether. And I will NEVER trust anything on the net again because of them!!!!

Terry
coquitlam, British Columbia
Canada

1 Updates & Rebuttals


Websupport

Montreal,
Quebec,
Canada

Terms and conditions are listed.

#2UPDATE Employee

Wed, July 16, 2008

Hi Terry,

When you are choosing your membership there are preselected boxes offering highly recommended software, in order to decline this software you need to uncheck the boxes. Before processing an order, your purchase details are listed and you must then click on submit in order finalize the purchase.

Regarding the non-refundable processing fee, this fee was clearly stated during the sign up process as well as in the Terms & Conditions in which you have to read, and of course agree to before you can submit your order.

While we are sorry that you were unsatisfied with your membership we would like to let you know that we do offer complete technical support via telephone and email in order to make sure that you are satisfied with your membership.

Email: websupport@marketbill.com
Telephone: 1-888-448-6880

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