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  • Report:  #190639

Complaint Review: CyberHome

CyberHome ripoff- Will not take Phone Calls or E-mails for the Repair Items Sent California Internet Californie

  • Reported By:
    Plainsboro New Jersey
  • Submitted:
    Tue, May 09, 2006
  • Updated:
    Tue, May 09, 2006

I bought a Cyberhome DVD Recorder 1600MU at the local Bestbuy but it started giving Disk Error on every DVD disk I tried to record.

The support people offered me a firmwire update, but the DVD-Recorder would not read such disk.

They asked me to send the item back for repairs and it was within the warrantee period. I sent the item and got a confirmation from USPS.

Since then, the e-mails are rejected by the company as non-existant address, and the phone system just takes you through menus after menus with no option to leave a message or call back.

I think, this company is a rip-off operation, and nobody should buy such faulty products.

Vinay
Plainsboro, New Jersey
U.S.A.

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