Cybersonic No Customer Service, Overcharging Credit Card, Toothbrush Power DIED *UPDATE
#1. The 1800 number is not answered.
2. I called every location in CA and their numbers are not answered. I can't even leave a message. It says Call Back Later.
3. I have filed complaints with the CA and Texas Attorney General and the Better Business Bureau in Texas and CA.
4. The tootbrush power unit has died. With a 6 months left on the warranty I'm stuck with a dead toothbrush that cost a lot of money and I cant get customer service to respond. I am on hold right now with this # 1-310-834-3525. I want a full refund.
I was stupid and bought three of these units.
Kendall
Austin, Texas
6 Updates & Rebuttals
#70
Wed, March 27, 2002
Kendall
Austin TX
#70
Wed, March 27, 2002
Kendall
Austin TX
#70
Wed, March 27, 2002
Kendall
Austin TX
#70
Wed, March 27, 2002
Kendall
Austin TX
#70
Wed, March 27, 2002
Hi everyone! I know someone from this website said not to get my hopes up...But brother you don't know my God!
Anyway on March 11, 2002. Cybersonic replaced my toothbrush base and handle. All is well. The debits are working correctly on my credit card.
But I cannot get a refund.
So, my advice to everyone is, pray that God brings Justice...and he will.
Call: (949) 240-3321 (A real Person)
#70
Thu, February 14, 2002
Just talked to Misty and told her I wanted a refund and to return this defective toothbrush and to stop sending the replacement brushes. She said she would take care of it. We'll see. I'm calling VISA now to cancel the charges. That ought to jerk a live reaction.