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  • Report:  #20992

Complaint Review: Cybersonic

Cybersonic The TV offer stated that I would receive a lifetime supply of replacement tooth brushes. consumer fraud ripoff Dominguez Hills California

  • Reported By:
    Peyton CO
  • Submitted:
    Thu, May 16, 2002
  • Updated:
    Thu, May 16, 2002
  • Cybersonic
    685 W. Victoria St.
    Dominguez Hills, California
    U.S.A.
  • Phone:
    310-222-6906
  • Category:

I ordered two cybersonic toothbrushes after seeing an info commercial in August of 2001. The ad stated that if I ordered right now I would receive a free lifetime supply of repalcement brushes. The tooth brushes arrived shortly afterwards but no replacements.

Cybersonic stated that I had to pay "Shipping and Handling" so I agreed they billed my credit card and sent no replacement brushes.

Then in November the tooth brushs failed! Cybersonic told me to send them back and they would replace them. I sent them back and have never received a replacement.

Now with no power head Cybersonic is sending me the brush heads. They will not answer their e-mail, and claim no knowledge of their promises to replace the failed tooth brush.

Roger
Colorado Springs, Colorado

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