Cybertvpartner.com,TV ON INTERNET.COM THE SOFTWARE DOESN'T WORK AND I PAYED HIDDEN NONE REFUNDABLE CHARGES INTERNET Internet
Advertized at $29.95 but actual charges were $64.95 with an add on I did not order and with a non-refundable $19.95 I wasn't told about until after ordering. This is a total rip because the software doesn't work at all. These people are affiliated with CLICK BANK.COM,I will be filing a complaint with them also.DON'T BUY THIS PRODUCT.
Steve
GRAND PRAIRIE, Texas
U.S.A.
1 Updates & Rebuttals
Websupport
Montreal,Quebec,
Canada
Not affiliated with Clickbank
#2UPDATE Employee
Wed, July 16, 2008
Hi Steve,
We apologize for any inconvenience that you have experienced with your membership. When you are choosing your membership there are preselected boxes offering highly recommended software, in order to decline this software you need to uncheck the boxes. Before processing an order, your purchase details are listed and you must then click on submit in order finalize the purchase.
We are a third party company that handles the technical and billing issues for over a thousand different websites. We are not the company that you signed up with. We only offer support for the company and follow the guidelines that the company itself has given us. We are not Clickbank.
If you have any concerns about the additional software provided, or need billing or technical support please feel free to contact me through email or telephone in and speak with a representative for any issues. To make the process easier for you, please have your 21 digit Order ID, the email address or the telephone number that you put on your account, ready so that we can easily find your account and assist you.
Email: websupport@marketbill.com
Telephone: 1-888-448-6880