Complaint Review: Cymill Motors INC

 Vehicle Trade and Initial Breakdown** - On **June 24, 2024**, I paid $6,000 in cash and traded my 2010 Ford Edge for a 2012 BMW 528i at Cymill Motors Inc. (also known as BASS), located at 5950 Covington Hwy, Decatur, GA 30035. I interacted with Jarrett Thorpe (404-645-9630). - The BMW broke down within 15-20 minutes of leaving the lot. - Despite my request for assistance, Jarrett informed me that it was closing time and could not assist me further. 2. **Towing and Repairs** - On **June 25, 2024**, I incurred out-of-pocket expenses to tow the vehicle to a BMW-certified repair shop. - The necessary repairs were completed, and I picked up the BMW on **June 26, 2024**. 3. **Incident at Cherokee Auto Sales South** - On **June 26, 2024**, I visited Cherokee Auto Sales South, located at 530 West Taylor St, Griffin, GA 30223, where I spoke with Alexis Williams. - Without my permission, Alexis took the BMW for a joy ride, resulting in its breakdown approximately 13 miles from the dealership, leaving me stranded. - On **June 27, 2024**, I called Cherokee Auto Sales South and spoke with Amy, who was unhelpful and disrespectful. I felt that there may have been discrimination due to my age and race. 4. **Response from Cymill Motors Inc.** - On **June 28, 2024**, I contacted Jarrett at Cymill Motors, who promised to send a tow truck and provide a replacement vehicle. He assured me he would follow up within the next few days. - On **July 1, 2024**, I discovered that my BMW was missing from my home. The tow driver confirmed he picked it up around 2:30 AM as per instructions, of which I was unaware at the time. - Since then, Jarrett has refused to return my Ford Edge or my money and has blocked all means of contact.

You took the vehicle to a BMW certified repair shop and then stated, "the necessary repairs were completed." Therefore, it is unclear why you chose to return the vehicle to the seller instead of the BMW certified repair shop when it broke down 2 days later.
 
You complained about Cymill Motors on 8/21 but then on 8/22 you wrote that Cherokee Auto Sales was threatening, racist and disrespectful. You appear confused as to what dealer you are complaining about.

 I have text messages from Cherokee auto sales south threatening me how they are all law enforcement and has way more legal connections then i

 How many miles did you drive the BMW during the test drive? About 8 miles for the test drive Why did you request a tow on June 28th for a vehicle that was repaired on June 26th? Because it broke down the day I purchased it June 24th I got it out the shop on June 26th it broke down again June 28th Did you threaten to withhold any future payments that resulted in the loss of the vehicle? There wasn’t ever payments owed on the vehicle

How many miles did you drive the BMW during the test drive?
 
Why did you request a tow on June 28th for a vehicle that was repaired on June 26th?
 
Did you threaten to withhold any future payments that resulted in the loss of the vehicle?
 
"Jarrett has refused to return my Ford Edge"
 
The Ford Edge is no longer your vehicle.