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  • Report:  #649653

Complaint Review: Cypress Station Car Wash

Cypress Station Car Wash Car smells after detail Katy, Texas

  • Reported By:
    Linda — Katy Texas United States of America
  • Submitted:
    Mon, October 11, 2010
  • Updated:
    Mon, October 11, 2010

I purchased the Interior Salon Detail for $69.99 at 10:02 A.M. on a Friday.  I was charged extra for the wheels and tire dressing ($6) which I didn't ask for.    The chemical smell was horrible after the detail and was still very strong after 3 days with the windows down and the trunk open (they claimed it would dissipate in 1 - 2 hours).  The leather spray cleaner they used soaked into my perforated leather seats soaking my pants as I sat in the car.

The floor mats are still dirty and were totally soaked with some smelly cleaning agent.  I was there for 1 hour and 45 minutes but was told the detail would only take 1 hour.  I finally had to ask to have my car back.  When I told my daughter this story, she said she and many of her friends and neighbors had experienced some of the same problems and refuse to give their business to this carwash.  I wish I had known.  Hope this helps others from making the same mistake.

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