Complaint Review: D&D Movers

The business in question when we used their services was called D&D movers and I found their add on a website called http://toronto.craigslist.ca/lbs/

Upon calling the company I was quoted $40 per hour with a truck use fee of $30 only after I inquired about if there were any additional charges.

The day of the move (Oct. 29/07) we were told to sign a piece of paper confirming our information and when I inquired into the new charge of $45 an hour I was told that this was always the rate and they rushed me to sign the paper as they had already started moving the boxes so I was not given time to read the fine print with many additional charges. What should have been a $250 move by the quote over the phone came to $533.

We were overcharged us by an hour and they did not give us our change back from what we did pay and it has been over a week since the first phone call, and on Saturday Nov. 10, 2007 the man was rude and said he would call back today, has not done so and I can no longer get a person.

Apparently I am not the only person who has been scammed like this:

http://toronto.craigslist.ca/lbs/476685761.html
http://toronto.craigslist.ca/lbs/462170851.html
http://toronto.craigslist.ca/lbs/464330395.html
http://toronto.craigslist.ca/lbs/473594332.html (my warning to others on craigs list with their current name)

Unless my husband and I wanted to loose all of our possessions we had no choice by to pay them, and they had started loading the truck prior to our signing the agreement.

Should have known
East York, Ontario
Canada