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  • Report:  #1252397

Complaint Review: D&S Enterprise Inc

D&S Enterprise Inc They did nothing, chergedmy card without my authorizing signature, chegred more than they estimated, they threatenedme after! Rochester New York

  • Reported By:
    Trucker A — Fontana California USA
  • Submitted:
    Wed, September 02, 2015
  • Updated:
    Wed, September 02, 2015
  • D&S Enterprise Inc
    1383 Bri-Hen T.L. Rd.
    Rochester, New York
    USA
  • Phone:
    5854272430
  • Category:

I had broken reefer and I was in need to fix it. It was a Friday afternoon. I called the company and the lady dispatch felt that I need them... She asked upfront from my Credit Card information. BIG  MISTAKE!

The service was at -10! they are crooks they overcharged my quote they give me on the phone and... they charged the Card WITHOUT MY PERMISSION! I had no signed authorization for that big overcharge. D&S Enterprises Inc DID NOT FIX my trailer. You should never charge(less to say overcharge) without finishing the job.

I talked to them afterwards and they were really rude, they even told me that they will fight and win any dispute I want to open. They threatened me, yield at me and I heard the boss in the background cursing so badly. I told them that as far as I'm concerned its just money(it was close to $1000 for doing nothing) and the lady took it so personal that kept threatening me. I told them have a good day. I heard a lot of complains on this D&S Enterprises Inc company. And they have such a bad costumer service.

I'm very rarely in the area but I sent BBB a report and I hope at least they will take action to stop this kind of business to continue to con people.

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