D & S Giftware Aka Mookie's Gifts Aka It's A Girly World Don't Fall Victim to this Company Columbia Missouri
I ordered online (5 items, free shipping) from www.Mookiegifts.com Sept. 14, 2007. I received confirmation the same day. The Email said I could check status online, which I did on the 20th, as I had not heard that the order being shipped. It didn't appear to have shipped so I inquired by Email with no response.
I Emailed again on the 22nd (referencing first Email) and told them to cancel if order had not shipped. Again, no response. On the 25th I Emailed again with the same results. I kept an eye on credit card activity and the order had not been billed.
On Oct. 3rd I received an Email notifying me the order had shipped and it arrived on the 6th. As I still needed the items I decided to keep it but never do business with the company again. Only, there was an item missing so I Emailed them again. Then I noticed another item was not what I ordered. The other three items were okay! I'd had enough and notified them (yes, by Email) that they could have the order back and pay the return postage.
Unfortunately, I only had the D & S Giftware name when the package arrived and not before. Had I had it before ordering I would have discovered complaints on your site, the Better Business Bureau, and other complaints online. Hopefully I'll have the ammunition to get the charge removed from my credit card quickly.
Joni
Seabrook, Texas
U.S.A.
1 Updates & Rebuttals
Joni
Seabrook,Texas,
U.S.A.
mookiegifts.com aka D & S Giftware: Check BBB first!
#2Author of original report
Sat, February 09, 2008
I had a very bad experience with this company. As of today, the BBB still has their status as unsatisfactory.
Long story short, they took weeks to ship order even though items were supposedly in stock. They didn't respond to inquiries nor eventual cancellation of order, but rather shipped a couple of weeks later anyway. Out of 5 items, 1 was missing and 1 was wrong. Credit card company eventually credited me for the missing and incorrect item.
The name on the shipping carton was D & S Giftware so be sure and do a BBB report on Mookie Gifts and D & S Giftware. I think you will at least think twice before placing your order!