Dabado Vaporizers Worst customer service - Lies DENVER Colorado
After sending my product back for warranty purposes, got notification from the shipper that it had being received on April 1st by Terry at the front door.
I send them an e-mail on April 5th to confirm they had receive my product, i did not get an answer.
On April 7th after several unanswered e-mail they told me “ We are going to check on that right now for you. You will hear back from us shortly”. I did not hear back from them shortly.
After not hearing back in 4 days I decided to send another e-mail, on April 11th, this time they answered “Your Bolt was a short circuit. So we will be sending you a new Bolt ASAP! We truly apologize for the delay, but you will receive a tracking number, immediately.”
It is kind of funny how they use words like “shortly”, “ASAP”, “Immediately” but they are not about that at all.
After not receiving a tracking number at all and 2 later, on April 13th they told me “Have you not received a tracking number?”. Are you serious? How do you not know if you sent me a tracking number or not. This is just more proof of how horrible of a service they give to their customers that spend on something really expensive.
Next day, April 14th they send me another e-mail saying “ We just sent you the tracking number, but it will be sent out today, GUARANTEED” now they used the word guaranteed. They did sent me a tracking number, but that was it, a shipping label created but the product was never sent.
Today April 20th, they still have not send my product, the first tracking number is still on a label and has not shipped. Today i received another tracking number. Now I am waiting to see if it finally ships out.
Don’t buy at all from these people. Save your time, money and look somewhere else.