Complaint Review: Dadson Washer Services

A Past President of our condo association signed up with them in 2007. Since then we have had a lot of problems with their washers and dryers which don't work properly. Periodically one or the other, sometimes both stop working after people have put money in them.

When someone calls for a technician to come and repair, they don't send anyone unless the President calls . The technician is usually not a very good one, because the machine breaks down again and again. They keep saying that it's because of our electric panel so we called an electrician who tested everything and found it ok. Dadson had to pay us back for this, then they find other excuses for their non-functional machines.

We have been trying to get out of the lease, but they have a tightly written one with very small print which undoubtedly the person who signed did not read. Our attorney is trying to get us out, it's costing us $$$$ but they have 2 five year options and they want us to pay them a ridiculous amount in order to cancel the lease.Please NEVER EVER sign up with them unless you want nightmares.