Complaint Review: Dadson Washer Services

Dryers that don't dry. Some machines need up to three cycles to dry one load. In most recent incident, laundry was very moist and barely warm after running 40 minutes in 'normal' cycle. When offending machines are repaired, they aren't fixed. Lip-service on refunds, claims the checks are in the mail. Claimes checks are paid. When I call their bluff and ask to see a cancelled check with my signature on it, more bluff: they say I have to pay for the time to dig up the record they don't even have. When I confronted President on phone, he told me if I don't like their services, I should move. Building management has tried to get rid of them and find a more reputable vendor for laundry room facilities, but Dadson is holding them to their lease. No response to BBB complaint. As far as I can tell, their scam is to nickel-and-dime residents. They know it's not worth anyone's time or filing fee costs to file small claims action over laundry money. MX Los Angeles, California
U.S.A.