Dallas Mobile Mechanics Dallas Auto Mechanics Shoddy repair, unfulfilled service warranty Addison Texas
I have a van that required power steering work and came across this company. In the beginning, and throughout the work, Mr. Willis was responsive.
However, after spending $200, the work is not satisfactory and to make a long story short, Mr. Willis has ignored multiple emails to have shoddy work resolved, using a different mechanic, or to return the $200 spent. In addition, the mechanic left grease all over the interior door, including on fabric, as well as on multiple surfaces of the exterior.
Mr. Will has been sent multiple emails since 6/4 regarding this matter and has chosen not to respond. At this point I will have to take the van to another mechanic to have the work checked and resolved. Not sure if the grease will come out of the fabric. I will be taking additional action against Mr. Willis to ensure others are not negatively impacted by his practices.
Be warned regarding this company and it’s proprietor. The work is shoddy and the warranty is useless.