Complaint Review: Data Depot- DataDepot or DataDepot.biz

Several months ago, I purchased a mailing list from Data Depot big mistake as it turned out - they just took my money and never provided the promised information. 

Their website listed the data elements they promised and it appeared to be just what I needed.  Once I received the mailing list, I found that they had not included the City certainly an important element in a mailing list dont you think?  I contacted them several times before finally receiving a response that there must be something wrong with my computer.  Absurd it was a data file downloaded from an FTP site.  Didnt require any programs to run or anything.  I contacted them several more times and they simply refused to respond and they refused to provide a refund.

I then filed a complaint with the Better Business Bureau what a waste of time.  Ive come to the conclusion after this and a previous encounter with the BBB that it is not worth the effort and time.  Data Depot responded that they dont guarantee the accuracy of the data and I agreed to that when I purchased the mailing list.  True, I do understand that they cannot possibly guarantee the accuracy of the data as addresses change fequently in some cases; however, I did not agree to purchase a mailing list totally missing a promissed data element (city).

I then filed a complaint with the State of Florida Division of Consumer Affairs.  Data Depot simply refused to respond to them and they closed the file with no action.