Datesnow Pty Ltd Brisbane fraudulent billing Internet Brisbane Australia *EDitor's suggestions on how to get your money back!
On Feb 9, 2004 I was charged $79.99 by Datesnow Pty Ltd Brisbane. Until checking the internet this morning I had never heard of this company, and never used their service or done any bussiness with them. I don't know what their deal is, but I work hard for my money and want my $79.99 back.
Michael
Union Grove, North Carolina
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish you file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 # , and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/comptroller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information
5 Updates & Rebuttals
Erik
Coeur D'Alene,Idaho,
U.S.A.
I've been nailed too
#6Consumer Comment
Sat, March 13, 2004
I had a charge on my account on 1/3/04 for $1.97 dollars, and I mistakenly thought it was for an online membership to a gaming site I had just signed up for.
Middle of February, I get my next bank statement that shows a charge of $79.99 on 2/3/04, and I am like,"WTF?". I do a bit of searching, and I cannot find out who the hell I paid 80 bucks to. I tried finding out who the hell it this "Brisbane" (all that showed up on my bank statement in detail) was. Tonight, I find this web site, and I now know what happened, and can take the appropriate course of action.
I do know how this happened to me, though. To make a long story very short, I had a few online gaming opponents who thought it would be funny to sign me up for *ahem* various web sites. I received numerous unsolicited emails daily, until I could cancel them all.
I am now 99% sure that I received one of them from this Datesnow PTY, and that this email had a trojan/virus/spyware on it that hacked my personal information.
So, until tonight, I had never even heard of these people, nor had I ever visited their website!
If someone ever wants to start an international lawsuit against these people, I would be more than happy to state my case to nail these sleeze-bags.
Thank you all for having this information so readily available for us, the consumer.
Beth
Green Valley,Arizona,
U.S.A.
Ripped off as well, Thanks for your website!
#6Consumer Comment
Tue, March 09, 2004
Last month and this month I had charges on my card that were never authorized by me. I will definitely contact my bank now!
Thanks for your website!
ED Magedson - Founder Rip-off Report
Tempe,Arizona,
U.S.A.
EDitor's Suggestions on how to get your money back!
#6Consumer Comment
Sun, February 29, 2004
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, and tell them that there has been fraudulent activity within your account. Explain that you wish you file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it is their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
Rip-off Report has logged, as of today, 3,788 e-mailed complaints. Additionally, several of the actual Rip-off Reports filed contain numerous victims.
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/comptroller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! File your Rip-off Report.. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
Stephen
FGURA,Europe,
Malta
i HAVE BENN CHEATED AS WELL
#6REBUTTAL Individual responds
Sat, February 28, 2004
WITHOUT REGISTERING AND WITHOUT EVEN KNOW THIS COMPANY I HAVE BEEN CHARGED AUTOMATICALLY LM 27.37 MALTESE LIRI. i AM GOING TO TAKE LEGAL ACTION ABOUT THE MAIN COMPANY DOING THIS THINGS. ABOUT THIS CAUSE I AM SURE I AM NOT THE FIRST ONE HERE, THIS ABUSE SHOULD BE STOP IMMEDIATLY.
Bruno
Amadora,Europe,
Portugal
I have been ripped off too, and I didn't even subcribe!
#6REBUTTAL Individual responds
Thu, February 26, 2004
I haven't subscribed any Datesnow Pty Ltd site, but I have been billed for several times, for values that range from 19.98 USD to 79.99 USD. If I have not subscribed any web site of this company, why am I beeing charged.
I have been charged on the following values:
02/01/2004 - 1.97 USD
03/01/2004 - 29.98 USD
19/01/2004 - 19.98 USD
31/01/2004 - 29.98 USD
13/02/2004 - 79.99 USD
I would like these billings to stop and I would like to be refunded on the total value of 161.90 USD.
I only like to pay for what I buy.