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Now, due to unfortunate circumstances, I will not be able to attend the program. Again, I was not aware something like that would come up, but I had no choice but to move on. I called them the next morning immediately, and I explained to them (his name was Phero I believe) that I do not want to waste anyone's time and I would like to get a refund for that program.
I was fully confident since I thought these were legitimate people, and they would surely understand. But, was I wrong. He outright told me that due to "company policies", he will not able be able to issue the refund that I requested.
I explained my situation fully, telling him time after time that I won't be able to attend, and I would very much appreciate if he issues me the refund and I move on from all this. But he won't under any circumstances.