Complaint Review: Davbeautycare.com

ordered some LED FLAMING LIGHT BULBS in late October, my credit card was charged and now in Mid December i have not received anything

I never got a conformation number, shipping order date or any tracking number, all i know is they ripped me off for $124.00 

i emailed Sarah Moreno on Dec 06, she responded with a 5 day wait for tracking number, that was 2 weeks ago

I asked for a refund and have not gotten a response, there is no phone number and when i search there web page, it keeps throwing me 

back to the start, over and over.

12/19/17 i emailed Sarah on 12/14/17 and the daemonmailer returned my email.

Delivery incomplete There was a temporary problem delivering your message to cs@davbeautycare.com. Gmail will retry for 44 more hours. You'll be notified if the delivery fails permanently. LEARN MORE The response was:

The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720 [davbeautycare.com 23.227.38.32: timed out]

Final-Recipient: rfc822; cs@davbeautycare.com
Action: delayed
Status: 4.4.1
Diagnostic-Code: smtp; The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720
 [davbeautycare.com 23.227.38.32: timed out]
Last-Attempt-Date: Tue, 19 Dec 2017 13:36:15 -0800 (PST)
Will-Retry-Until: Thu, 21 Dec 2017 10:09:45 -0800 (PST)


---------- Forwarded message ----------
From: Mario Gudino <mgudino128@gmail.com>
To: DAV Beauty <cs@davbeautycare.com>
Cc: 
Bcc: 
Date: Mon, 18 Dec 2017 10:09:44 -0800
Subject: Re: [DAV Beauty] Re: New customer message on December 6, 2017 at 08:30 AM

Hello Sarah   Any good news about my order, got one week to wrap my gift and i need them.

On Tue, Dec 12, 2017 at 6:57 PM, Mario Gudino <mgudino128@gmail.com> wrote:
Hello Sarah    It's been awhile since i ordered the Flame Light Bulbs and have not received a order number or shipping date. I know order's sometimes take a little longer to prepare, but this is not acceptable, i need to get my order or get a refund as soon as possible, those bulbs were a gift and the occasion is near.    so please give me a definite answer or a refund, thank you
On Thu, Dec 7, 2017 at 4:48 AM, Sarah J. Moreno (DAV Beauty) <cs@davbeautycare.com> wrote: