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  • Report:  #1305460

Complaint Review: Dave Scadden Paddle Sports

Dave Scadden Paddle Sports North Fork Outdoors Dave Scadden used fraudulent advertising and sold me an inferior one-man pontoon boat and refuses to refund my money. Ogden Nationwide

  • Reported By:
    Apachescout — Sun Lakes Arizona USA
  • Submitted:
    Sat, May 14, 2016
  • Updated:
    Thu, May 26, 2016

On 4/04/2016 I & another friend negotiated the price for the purchase of two seperate "one-man" pontoon boats, Model# Switch Blade  from Dave Scadden Paddlesports.  We both recieved our boats approximately 3 weeks later. Upon opening the container I found the frame to be a different color then displayed on their on-line advertising video, rubber end caps for the frame were missing and cheaper oars were provided then portrayed in theire video. No equipment list was provided on-line other then what their video protrayed. More importantly, I discovered one of their glue-on strap holder patches was already peeling which leads me to believe that they lack quality control and/or cheapo glue was used. These patches are used to secure the frame to the pontoons. Last but not least, the two forward strap holders that are used to secure the pontoons to the frame were relocated toward the rear approximately two feet which would create a very unstable situation while fly fishing. After shipping the boat back for a full refund i recieved an email from the owner Dave Scadden indicating that they didn't give refunds. After I encounter this many issues with any product, espeically when the cost is over $1000, I have don't have a desire to keep it. I feel as though I  dealing with a very un-business like company that is attemping to force me to keep the boat that was falsely advertised and incompetently constructed. For those of you consumers that are thinking about buying a Dave Scadden product: I would highly recommend a different manhufacture that builds  quality products and doesn't use deceitful advertising.

 

1 Updates & Rebuttals


Dave Scadden complaint resolved

#2Author of original report

Thu, May 26, 2016

After communicating directly with Mr. Scadden I'm very pleased and very satisfied with how he handled my complaint and have opted to do business with his firm. I know of very few companies that will accomadate me as well as he did and should there be a reason to purchase another boat of equipment, I won't hesitate to contact North Fork Outdoors/Dave Scadden Boats

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