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  • Report:  #1442128

Complaint Review: David Muir Knockout Fitness Paradise Valley

David Muir Knockout Fitness Paradise Valley David Muir Knockout Fitness Paradise Valley Charging a credit card I never gave them; charging me for charg a after I cancelled Paradise Valley Arizona

  • Reported By:
    Lisa — Phoenix Arizona United States
  • Submitted:
    Wed, May 09, 2018
  • Updated:
    Wed, May 09, 2018
  • David Muir Knockout Fitness Paradise Valley
    Tatum
    Paradise Valley, Arizona
    United States
  • Phone:
  • Category:

Don't sign up here, I signed up for one month. Paid for the month upfront in cash. I was told no initiation fee. I told them I would try the gym for a month and if I liked it I would pay again at the end of the month. They had me sign stuff on a iPad and I didn't have my glasses so the guy was reading to me what I was signing. I never gave a credit card for reoccurring payments. I ended up 2 weeks later getting a phone call that I owe $80 for a initiation fee. I told them that was waived and they argued so I said cancel my membership and I will use just the rest of what I paid for. They never cancelled it and every month I get emails that my credit card was declined. I never gave a credit card so they put in a stolen card. I have the last four digits of the card they keep trying to charge. They sent me to collections and keep harassing me. I spoke with the owner David Muir today and he was as uncooperative as everyone else I spoke with. He told me go ahead and call the police over the card that was put on my account he doesn't care. Now this is there owner, he doesn't care about good customer service. The place is filthy, unprofessional and their classes aren't anything you can't find on You Tube. Their hours are terrible and the people working in there are rude and not knowledgeable. Too many good reputable gyms here in town don't deal with this one.

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