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  • Report:  #1453864

Complaint Review: Davinci Virtual Alex Steele Heather Dille

Davinci Virtual Office Meeting Rooms Fraud Deception Alex Steele Heather Dille Davinci Office Space Fraud, Deception, Coverups Below is a short list of my experiences with Davinci. San Diego’s Davinci offered relatively low cost office rentals. The catch was they charged you for calling them. Yes, they had charges for things i have never heard of. Davinci tried to charge me 1,000.00 for each employee that received mail. Regus basically behaved the same way. I wouldn’t be shocked if they met to compare notes. I wish I could suggest a solution. salt lake city ut

  • Reported By:
    rosemary — athens GA United States
  • Submitted:
    Sat, July 28, 2018
  • Updated:
    Tue, July 31, 2018
  • Davinci Virtual Alex Steele Heather Dille
    2150 south 1300 east suite 200
    salt lake city, utah
    United States
  • Phone:
    888-863-3423
  • Category:

Davinci Office Space Fraud, Deception, Coverups Below is a short list of my experiences with Davinci. San Diego’s Davinci offered relatively low cost office rentals. The catch was they charged you for calling them. Yes, they had charges for things i have never heard of. If I called the office to ask a question about my account, I would be charged. Also, I was charged without my knowledge for customer service questions like” Are you open today” (Monday was a holiday). I was charged for asking if I had mail. The charges showed up and I questioned them only to be met with the nastiest attitude I’ve ever experienced. Davinci maintains a lot of fake review websites to offset the thousands of complaints and Yelp 1 star reviews. Davinci attempted to auto renew without my permission. Davinci excessively charged my account for included services Davinci offered services they did not have Davinci promised parking but provided nothing but excuses. Davinci charged me just for checking to see if I had mail and for asking if they were open. Davinci blocked my attempts to speak to the corporate office. Davinci treated me with Collectios when I questioned their lies. Davinci tried to charge me 1,000.00 for each employee that received mail. Regus basically behaved the same way. I wouldn’t be shocked if they met to compare notes. I wish I could suggest a solution.

2 Updates & Rebuttals


rosemary

athens,
Georgia,
United States

So the only complaint you are disputing is the 1000.00 fee? Thanks for verifying the other complaints are factual.

#3Author of original report

Tue, July 31, 2018

As far as the 1000.00 for each additional employee, perhaps someone was trying to pocket the funds. Others on yelp had the same experience. 


Coco

Salt Lake City,
United States

Company Response

#3UPDATE Employee

Tue, July 31, 2018

I am very sorry to hear of the client's concerns. There is definitely a misunderstanding as we do not charge $1000 for employees to receive  mail. We only require the CMRA form to be filled out with their information as well and there is no fee. We also do not charge when customers have questions regarding their account. If the client would like to contact me directly I would love to opportunity to resolve their concerns directly. 

 

Thank you,

Coco Quillen

VP of Operations

801-990-9200

cquillen@davincivirtual.com

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