Complaint Review: Davis Stanley Dodge/Jeep Oklahoma- Tony Reasner General Manager

Davis Stanley Dodge/Jeep Oklahoma- Tony Reasner General Manager Sales Marcus Sales Brannon

I Purchased 2020 Jeep from David Stanley Dodge advertised on Auto trader call Cash wired to dealership to be shipped to the West Coast. Was promised Vehicle to be fully checked and Detailed Car with no problems in writing. Car was not touched and was shipped and delivered completely filthy without any MASTER Main Remote/Panic key. Was given One Spare Service key that just manually opened the door.  I immediately called Marcus and Brannon the sales people to no avail and then emailed them a 2 page letter dated Oct 31st 2020 to with my complaints to no avail.  I then called sales and General Manager Tony Reasner at least 10 times with no response. Finally, General Manager Tony Reasner called and said tough luck.  I’m not paying for detail nor am paying for nor sending you the Master Remote/Door and Panic key that cost $267.50. What car comes without 1 Master Remote key?? Total Rip Off. Terrible Service, they do not respond- They completely Mis-represented delivery and did not do as agreed and they did not even provide a Master Remote/Panic Key. Once they had my money they could care less of providing a vehicle with any support as promised. Words cannot express how angry I am at this Rip Off.