Complaint Review: Days Inn

Made a tentative reservation for two rooms for Sept 17th, 2004. I called on Sept 16th to cancel the room. I was told there was no problem, then they billed me for one room anyway. Filed a complaint with my bank but I lost. It seems Days Inn didn't get my cancelation notice. I find that hard to believe since I had reserved two rooms, canceled two rooms yet got billed for one room.

To me this is bad business, I will never stay with them again. Too bad for them though because we travel quite a bit and always used (past tense) Days Inn.

Jacki
gaffney, South Carolina
U.S.A.

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