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Dazzle Smile Dazzle White Clearwhites Harassment: 17 phone calls in 7 hours and continuing after I ordered so called "trial" product. Internet,
BEWARE!!!! THIS IS A BIG RIP-OFF SCAM! DON'T ORDER THE PRODUCT!
I ordered the "trial" sample from Dazzle smile and Cleanwhites online and immediately received a phone call from them. I checked rip off and realized I made a mistake and then hung up on them when they called. Since then, they have called me 18 times since 11:00a.m. this morning!!!!
I then went back to the web site and checked the terms and conditions and it says:
"If you choose to keep your trial, your active credit card will be billed the low member price of only $87.62 for your trial, and each additional month you continue to use DazzleSmile..." This is the FINE PRINT ON A DIFFERENT LINK AT THE BOTTOM OF THE PAGE.
On The Clearwhites website under terms and conditions, it states:
"Plus, if you decide to keep the Cleanwhites Advanced Teeth Whitening System, you will receive....a fresh supply of Cleanwhites approximately every 30 days at the same low price of $79.92..." SAME FINE PRINT!
THIS IS A BIG RIP-OFF SCAM! DON'T ORDER THE PRODUCT!
1 Updates & Rebuttals
Gemma R.
Las Vegas,Nevada,
USA
Hello,
#2
Thu, September 17, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,