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  • Report:  #533562

Complaint Review: Dazzle Smile(World Club Fitness?)

Dazzle Smile,(World Club Fitness?) Hidden membersip with trial of Dazzle Smile?$24.13 chrgd a month after cancellation??? Aurora, Colorado

  • Reported By:
    Flaldy2 — Winter Haven Florida U.S.A.
  • Submitted:
    Fri, December 04, 2009
  • Updated:
    Sun, January 10, 2010
  • Dazzle Smile,(World Club Fitness?)
    22100 E. 26th Ave.#100
    Aurora, Colorado
    United States of America
  • Phone:
    800-447-8994
  • Category:

I ordered a trial of DazzleSmile,cancelled 3 days later,returned product 4 days later. A month later I saw a bebit from my checking.I called it was a hidden membership to WORLD CLUB FITNESS? It is not provided with trial offer!!! Never,accept a FREE OFFER FOR ANYTHING,IT IS NOT FREE AND COULD COST YOU HUNDREDS.This is the same company as the ACAII BERRY ALSO,THEY ARE PROFESSIONAL SCAMMERS.

2 Updates & Rebuttals


slc.munoz

USA

Charlie....

#3General Comment

Sun, January 10, 2010

I've lost all confidence in the company you represent, there are countless reports regarding "dazzle-smile."


It took some balls to even get on here and act like you care about customers.


Charlie

newyork,
Alaska,
United States of America

Hello,

#3UPDATE Employee

Fri, January 08, 2010

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-407-3685 and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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