Complaint Review: Dazzle White

I ordered the Free-trial for Dazzle White and Easy White. After realizing what a scam it all was, I immediately called to cancel my orders (Dazzle White @ 866-989-2626 and Easy White @ 866-218-1387). Unfortunately the trial products had already been shipped and the charges would be non-fundable.

Then after finding out and following the many exact steps for canceling any future orders, I thought it was all taken care of and there would be no other charges to my credit card. OK....lesson learned, right?

WRONG...when my credit card statement arrived there was this strange charge of $3.24 under the description of "WEBACCESS", and another charge for $7.14 described as "MEMBERSHIP"..????! I called Customer Service for my credit card to find out if there was more info about these charges. I was told the $3.24 charge was for some sort of online/food store charge. There was no explanation for the $7.14 charge. So I tried calling the phone numbers listed on the statement.

I called the number listed for the "WEBACCESS" charge (866-989-2685) and found I was enrolled in something called "INSIDERS SECRET TIPS" (insidersecretstips.com) with a monthly charge of $3.24. News to me~ I had never heard of it before. I immediately cancelled that membership.

Next I called the number listed (800-989-5907) for the "MEMBERSHIP" charge and after listening to a lengthy recorded message and being on hold for 10 minutes, I found out that I had been automatically enrolled in some online thing called "COMPREHENSIVE WEIGHTLOSS" (www.weightlossebookmembership.com) with a monthly charge of $7.14. The message went on to explain that the charges were ALL CONNECTED to my order of the Dazzle White "free"-trial product.

Of coarse, all previously billed charges are NON-REFUNDABLE......surprise, surprise!!!! WHAT A RIPOFF!!! I hope someone does something about these types of SCAMS. There was nothing "FREE" about these Free-trials except for the lesson I've learned ..... I'll never try ANY product that is promoted by a "Free-Trial" offer. And I do mean ANY PRODUCT.

Diane
Cumming, Georgia
U.S.A.