Dazzle White, Dazzle White Pro, Clean Whites dazzle smile clean whites' a rip off and will not return your money let alone your phone call miami , Florida
These people are good. They get you to try their free trial offer, then they have you. The phone calls start immediately, and i mean immediately. No sooner than you click order on the internet site to confirm your order the cell phone rings. I am talking about Clean Whites and Dazzle Smile. they have many names. All one complany owned by some Gene Demitri. This is not a trial this is a way to send you five dollars worth of stuff and they charge your credit card $79.00 per month. I even called a left a message (after being on hold for22 minutes) and told them to cancel my trial and I did not want the 79 dollars taken from my card. It didn't work. They still charge me. I am calling daily speaking to MIRANDA SUMMERS the supervisor. She hung up on me last time because i wanted to wait until her super came in. I called back and got hung up on again.. There are pages and pages of complaint boards aimed towards these people. I am filing a complaint with the BBB ( with whom they have an F rating) as well as the attorney general.
These people have a real scam going on and should be stopped.
1 Updates & Rebuttals
Tammy Lance
CARLINVILLE,Illinois,
USA
Hello,
#2UPDATE Employee
Tue, October 27, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .he terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,