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  • Report:  #505077

Complaint Review: DAZZLE WHITE

DAZZLE WHITE Internet Fraud Dazzle Smile Charged over #300.00 to my account Internet

  • Reported By:
    Karen — Islamorada Florida USA
  • Submitted:
    Tue, October 06, 2009
  • Updated:
    Wed, October 07, 2009
  • DAZZLE WHITE
    www.dazzlewhite.com
    Internet
    United States of America
  • Phone:
  • Category:

Dazzle White charged over $300.00 to my account with out my ok.

This was a $6.95 trial offer. Caused me major problems.

This is fraud. Gave my info to sister company and more charges.

1 Updates & Rebuttals


Gemma R.

Las Vegas,
Nevada,
USA

Hello,

#2UPDATE Employee

Tue, October 06, 2009

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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