Dazzlewhite Dazzling Scam Artists on the Internet Internet
I'm another victim of the DazzleWhite scan reporting in! I authorized a charge of $1.95 against my JPMorgan Chase debit card. A month later, I saw that DazzleWhite had made two additional charges against my account for about $58.76, totaling more than $117.
I immediately cancelled this MasterCard debit card and reported these two charges as fraudulent to the bank WaMu/Chase, giving them all the particulars. They issued a temporary credit to my account for $117.52 for my claims. Incidentally, another company, apparently part of DazzleWhite also charged my account for $3.50 for some net service.
Today, about two weeks after I reported this fraud, I received a letter from WaMu/Chase denying my claim and indicating that the charges will stand! "You have not presented sufficient evidence to support your claim against this merchant," WaMu wrote.
I immediately wrote a letter to James Dimon, chairman and CEO of JPMorgan Chase, indicating I will close my accounts and my childrens' accounts and I will take Chase to small claims court.
So if you're feeling confident that your bank, especially Chase, is going to protect you from the scam artists, think again! They could care less.
I have also reported DazzleWhite to the attorney general of Idaho, where one of their mailings was made from, and the Internet Crime Bureau. I have also reported them to the USPS fraud unit. This operation is quite sophisticated, as scammers go, and seem to have many addresses, but no "real" address and no registration with a state's corporation's office. I would think that a few years in prison would be a good antidote for the owners.
2 Updates & Rebuttals
Gemma R.
Las Vegas,Nevada,
USA
Hello
#3
Thu, September 03, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvine our customers .The terms and conditions of our offer are very visible on the order page. Customer is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honoured our 60-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
Shalyn r.
Las Vegas,Nevada,
U.S.A.
Hi
#3
Thu, September 03, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,