Dazzlewhite - pristinehealth FRAUD - SCAM - LIARS Internet
Just like the thousand of others, I was scammed, ripped off even after calling to cancel my "subscription" I knew nothing about.
I had to cancel my card in order to stop the charges even after DazzleWhite said I would not be charged a single penny more. My bank was already aware of this scam and I did not even have to explain. I had been charged several $87.00 and $24.00 amounts very quickly. My bank is disputing the charges and I expect to be reimbursed. They said if anyone gets anymore trials in the mail to send it back immediately and get a confirmation receipt from post office. This will help in the dispute process. The only way to stop them is to STOP your card.
I've spent hours on the phone but feel relieved that my bank already knows about these rodents!
2 Updates & Rebuttals
brenda.hawks
United States of AmericaHello,
#3UPDATE Employee
Wed, December 09, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
LindaCossitt
United States of AmericaHello,
#3UPDATE Employee
Mon, December 07, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,