DAZZLEWHITE - VIBRANTWHITENING - I was charged over $530 for a "$1.99 Trial" with over 22 transactions in 14 alias names Des Moines, Iowa
While on MSNBC.COM (who I thought was a trusted website), I saw an advertisement for a teeth whitening product. I placed my order for a sample of DazzleWhite and Dentech what I thought was going to be a total of less than $2. Months later, I have been charged over $530 in 22 transactions to 14 different aliases.
I attemped to cancel within the cancellation period and have an email to prove it. I am having an extremely difficult time trying to get my money back. This company is in business for one reason. To try and rip off innocent people for large amounts of money. I can't believe MSNBC.COM allows this criminal company to advertise on their website. I no longer visit their site and am pursuing getting all of my money back.
The 14 different names produced significant results showing scams when I searched the names in multiple search engines. Don't let them fool you like they fooled me and apparently thousands of others. How do criminals like this exist without being thrown in jail for fraud? Here are the list of names they operate under:
VIBRANTWHITENING
DAZZLE WHITE MAX
WHITESMILE
AXIS WELLNESS PORTAL
VH ACCESS
HEALTHWELLNESS
PRISTINEHLTH
ELITEPACK
EZKIT
ULTIFRESHWELL
SMILEBRIGHT
WORLDFIT
MAXIMIZEYOU
SMILEBRIGHT
1 Updates & Rebuttals
Ernie
newyork,Alaska,
United States of America
Hello,
#2UPDATE Employee
Sat, January 09, 2010
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,