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  • Report:  #1273184

Complaint Review: Dealsmachine

Dealsmachine ahappydeal.com Never shipped cellphone China Internet

  • Reported By:
    S R Williams — Delanco New Jersey USA
  • Submitted:
    Thu, December 10, 2015
  • Updated:
    Thu, December 10, 2015

I purchased a cellphone for $547.11 that includes expedited shipping, on December 4, 2015 from Dealsmachine.com.  The website said the item would ship in 2-5 days after confirmed payment.  My order still says processing so I began writing emails as to the status of my order.  The only communication I received was asking me to send a copy of my photo ID.  A drivers license or passport and the last 4 digits of my credit card that was used for payment for security purposes to verify the payment. and my order was being held util information received.  I thought this was unusual and commicated such.  Their website also says they respond to email question within 24 hours.  

I made my payment through PayPal and I am a verified user.  This email they sent, mind you, was sent to my alternate email address that I did not give to them.  I sent the ID, drivers license only with the peritant information blocked out, dl #, birthdate and address etc.  Still no response.  I sent 2 more emails with the last requesting to cancel my order.  I opened a claim with PayPal to refund my money back.  Dealsmachine took my money and failed to ship my product and have not responded since.  I looked up the complaint history of the company, something I should have done before placing my order.  and saw many complaints for defective items or items not shipped.  I believe they are a scam.  Buyer beware!!!!  I will be escalaing my complaint with PayPal on friday.  Stay away with this company.     

 

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