Complaint Review: Deb at Rick Dayton DDS

I went to Rick Dayton, DDS to get my teeth cleaned.  During my visit the doctor wanted to repair some chipped teeth.  I advised him that I didn't want to come out of pocket for this and only wanted what my insurance would cover.  I was told not to worry about it because he could do it quickly.  He said it would normally cost between $118 to $274 per tooth.  I had 2 teeth chipped that he said one would be the low end and one would be the high end.  The high end being a core build up or something like that. 

Later that week I got a call from a woman named Debbie McNaughton asking for payment information to cover the cost of the repairs.  I let her know the conversation I had with the doctor and to check with him.  Deb McNaughton called back later that day and said that I MUST pay the difference than what my insurance covered for my cleaning.  It just so happened that the difference that I must pay was $392.  That's the combined low end and the high end of the costs I quoted by the doctor.  After contacting my insurance company they said that this place has done this before.  Deb continually  called me day in and day out and told me that she would contact her attorney to contact.  That never happened.  Debbie finally sent the $392 they were claiming from me to collections.  Even after she sent it to collections Deb made it a point to call weekly to harass me about $392.

I got the last laugh.  The collections company could no longer contact me after showing proof (cell phone statement) that Debbie McNaughton was still calling me from their office.  The collections company paid my attorney fees, waived the $392, and settled their claim.  Nothing on my credit report!