Complaint Review: Decor My Eyes; Stanley Bolds

I purchased sunglasses fromDecor My Eyes a while agoand kept receiving emails saying "Sorry to bother you, but I have a small proposal you may be interested in.

On 11/7/2007, we shipped you a pair of the CHANEL 4121B 30413

While this item was available at the time that you bought it, its now currently discontinued.

I have a client who is interested in this particular item in the color you bought.

I just wanted to email you to see if you are willing to sell it back to

me for a reasonable price. This item must be in NEW or LIKE NEW condition

I would be willing to either pay you for this item, or to give you a credit towards a new item at one of our websites.

Please get back to me and let me know if this is of any interest to you.

Please reference request # DISC57805 for my internal records, or just respond to this email.

Customer Service at its Finest

DecorMyEyes.com
Stanley Bolds
(800) 995-9373

i have received a few and thought i was a good idea until i realised some poor person will be puchasing 2nd hand sunlasses so the next time i received the e mail i wrote
"Don't contact me. You are rude and a sly business. Stop these messages"
and i received this back.


"And you are wearing $15 fake sunglasses!
Ahahahah"

how inmature i had previously sold the sunglasses for more that what i paid not realising they were fake.
What a errible business
i then responded.

"i sold them for more than what I paid and I will post this e mail on your website. Good bye."

i got this response "You will do nothing you silly kangaroo chaser" What a response and a way to talk to your customer?? Where i am from Customers always come first and deserve respect,not to be spoken to so rude!!


hoping to finish there i tried contacting the website and sent an email to another address saying
"I received these rude e mails also stating that the sunglasses you sell are fake whilst your website is claiming they are 100% authentic. I am going to consumer affairs as it is illegal what you are doing and he way you treat customers is disgusting do people know they are receiving 2nd hand sunglasses?? its disguting.

i want this e mail on your testimonal page........ "

and i go this back

"But you sold them already and for more than you paid right?? Ahahhah

YEAH OK!!"

This person who runs this so called business seems quite mentally unstable and it must be illegal to state that all sunglasses are authentic such as thia disclaimer
"These items are 100% brand new and Authentic, direct from the manufacturer. They come complete with certificate of authenticity, protective case and dust cloth. Every product is exactly as pictured. We own several stores around the country so there are no issues with authenticity. Our prices are much lower then the average retail location as we don't have to pay rent. Our site is the best place to buy sunglasses online. Our Prices are the lowest!!"

there are 2 lies he fact they are fake and 2nd hand!!! Where is justice!!!!! i thought this was highly illegal how can he possibly run this business??

BOYCOTT DECOR FOR MY EYES!!!!!!

at the end of it i paid for supposdly brand new sunglasses and supposedly authentic??? What do i do??

Hayley
Perth
Australia