Complaint Review: Decor My Eyes

BEWARE! DECORMYEYES RIPPED ME OFF!

Before sending my sunglasses, I emailed a picture of the broken parts to make sure it was repairable. I was told that "All items that you send are repairable no matter what the damage. I decided to send my glasses for repairs.

I first chose to pay with Paypal but it did not work. I then chose to use Google Checkout and paid for my transaction. In the next few days, I received several emails because the company thought I "abandoned my cart". The emails were pushy and rude.

I was finally told that my glasses were not fixable (I was initially promised that anything was repairable!)

I paid for shipping both ways because I was promised my glasses were fixable.

I therefore asked for my glasses back and a refund for the shipping I paid.

The owner and supervisor Tony called me an "idiotic customer", said he was going to throw away my glasses ($400 Dior sunglasses), and said if I wanted them back I would have to come pick them up in Brooklyn (I live in Florida!).

Im speechless. I cant believe I was ripped off and treated like that.