Complaint Review: DecorMyEyes (Tony Russo)

...Complete Scam...Nearly 3 months ago I sent in my sunglasses to be repaired and paid for the return shipping as well (their rules).  Never heard back.  I called several times and spoke with the same Witch customer service person most times (Corina-horrible wife of the horrible owner, Tony Russo).  She usually hung up on me and almost always went out of her way to be rude.  Serina, the daughter, was the most pleasant but clearly the product of T and C.   

Finally, once calling, I was able to get past Broom Hilda and get to the manager, Tony.  What a Joy he was!!  Complete rude idiot!  He hung up on me too and sent me this email:  Ahahaahha my wife and my kids. Sorry cant do ahahhaah

This outfit is completely disconnected with trying to fulfill orders.  They just take the money and run every time. ...Complete Scam...Believe me when I tell you that I was never an irate customer deserving such rude behavior.  Just inquiring on my order.  Someone needs to stop them before judgment day does!