Deep Hollow Ranch Inappropriate handling of Customer information and unnecessary public correspondence Montauk NY
This Ranch purposefully and intentfully went out of thier way to embarrass a customer publicly on social media platforms in order to gain viewers at the expense of the customer. The information they used as fuel to embarasss the customer is not properly disclosed on their website or any materials.
The weight requirements for riding a horse at this ranch should be easy to find. All rules, regulations and expectations about rides should be provided to the customers. The behavior from this establishment is appalling, and if they would treat a human like that, how are the actually treating thier horses?
It should be clearly listed on the business's information what the limits on weight are, just like any other kind of ride, animal or machine.