Complaint Review: Deer Oaks Aka Deer Oaks EAP Services Aka Deer Oaks Mental Health Associates

Deer Oaks is a mental health company in Texas with the HQ in San Antonio. The Deer Oaks modus operandi is to promise things they cannot and don't plan to deliver.
They provide a benefit called an Employee Assistance Program (EAP) through a company called Deer Oaks EAP Services.

When they get these contracts they write all kinds of promises they do not intend to fulfill. Beware because they will promise you the moon and will not deliver the Deer Oaks EAP Service they promised. As an employee I was witness to the fact that they misrepresented the services that were going to be provided, including the credentials of their counselors.

They also offer a postdoctoral program to train psychology postdoctoral residents through an outfit called Deer Oaks Mental Health Associates.

The "training" program is a total joke. There is no training. This is cheap slave labor. They try to misrepresent this as a training program but all you are is an indentured servant. You will work at least 55 hours a week and many weeks more for no money.

They also break their employment contracts. They contract to pay employees a certain amount of money for a salary, then without warning switch to a performance-based pay scale.

Their employees are the unhappiest people I've ever met. They've had a turnover in their counselors and psychologists of about 60% in the past 6 months. They've lost every psychologist except for 2 at their San Antonio office and have had to shut down offices because people quit working for them and they can't find anyone else to work under these conditions. They are trying to expand their business across the entire U.S. right now, so watch out, they may be coming to your area!

Thanks.

Anonymous
San Antonio, Texas
U.S.A.