Defender USA Piss Poor customer service !!! Niagara Falls Ontario
This company, Defender-USA, is very nice when talking to them on the phone about buying a home security system. When you get it and are haveing problems installing it or getting it hooked into your computer they don't want to know you !!! You can call and you have to leave a message. You can't a live person to talk to you. It's the automated run around. They respond with an e-mail saying if you need further help they will get in touch within 24 hours. B S !! I'm now waiting three days and I sent them three e-mails. I have never seen such horrible customer service in my life !! I would NOT recomend anyone spend their money with Defender-USA. I will never buy another product from Defender-USA ever again !!!