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  • Report:  #1341989

Complaint Review: Defenders Security/ADT

Defenders Security/ADT Defenders Inc./dba Protect your Home I got into a contract, with this company on Sept.11/2016, what they promise on the phone isn't what they installed in your house.  Do your self a favorite STAY AWAY FROM DEFENDERS SECURITY INC. Indianapolis JACKSONVILLE, FLORIDA

  • Reported By:
    Defenders Security Inc — Jacksonville Florida USA
  • Submitted:
    Thu, December 08, 2016
  • Updated:
    Thu, December 08, 2016

Preview Report Title: Defenders Security/ADT Defenders Inc./dba Protect your Home I got into a contract, with this company on Sept.11/2016, what they promise on the phone isn't what they installed in your house. They come to my house and trying to sell me the same product that the manager already approved on the phone. I told them not to installed, because I wasn't going to pay them a extra $500 for it, then they was going to install a cheap sensor instead. I told them, that wasn't what the manager sold me on the phone, well he decided to installed the alarms system that I want it in first place. But he decided to leave one window with out a sensor, I didn't found out until he left, I call them, they told me to make a appointment to get that missing sensor on my second bedroom. I did called, made the appointment, then he come back with his manager and a other two guy's to argued that I need to pay for the sensor extra. I told him, you did this intentionally, because now I am under contract by law after 2 weeks, and I can't tell you to take it down and shove it. Now I am paying for a security system that does work, because I have 3 bedroom/2 bath and one room doesn't have a sensor. And call ADT and they told me that after 3 months of me been in the contract, they can put that sensor at no cost, because they will buy the contract from Defenders Security, in the mean time my house is unsafe. Do your self a favorite STAY AWAY FROM DEFENDERS SECURITY INC. Indianapolis JACKSONVILLE, FLORIDA

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