Complaint Review: Dell Computer

I was ripped off by Dell's illegitimate cancellation of order. Placed a single order online where there are promotional items. However, when order was submitted, it split up with 2 order numbers. The promotional items were in a 2nd order with a new order number for the amount of slightly over $1 where the computer was for almost $2000.

When the computer ships and almost a month late with all sorts of delays, the promotional items were cancelled. Instead of shipping the promotional items worth approximately $750 (retailed price), I was given the tough luck excuse from Dell. The promotional items serves as a bait and when all is done, they switch out and leaves me with nothing but a high price computer.

Rick
Alhambra, California
U.S.A.