Dell Computer Corporation/ Michael Dell Attn: Michael Saul Dell Misrepresentation by charging an additional $254 annual fee to speak to a North American staff person. Round Rock , Texas
Waiting 35 minutes to speak to a technician to cancel a charge. This charge was in the amount of $$253.94 , annual fee , for the priviolege of being able to speak to a technician in North America and not in India.