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  • Report:  #846234

Complaint Review: Dell computer

Dell computer Dell False Advertising Internet

  • Reported By:
    Jason — Winona Minnesota United States of America
  • Submitted:
    Wed, February 29, 2012
  • Updated:
    Wed, February 29, 2012

Dell sent an email with coupons.  The email clearly stated that the coupons expired 2/28/2012.  When I tried to use one of the coupons on 2/28/21012 I was told that the coupon had expired.

I spoke with two sales rep and two customer service people.  I forwarded the email to the customer service person.  They all said sorry there is nothing we can do.  The coupon expired yesterday.   YOu can view an online copy of the email at the following url:
http://view.ed4.net/v/72IV70L/GKRN8/NSVRVRG/Z0A4TS/MAILACTION=1&FORMAT=H

I received no concession from them.  No attempt to honor a coupon that was clearly labeled with an expiration date. 

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