DELL Computers MISSING O/S DISC, Internet
I purchased a Dell Dimension pc in 2006 asked about O/S DISC--was told that it was preloaded--would not need a disc--low and behold now i need the disc--called to request one and asked was it normal for them not include this disc said it should have come with the pc-I have the purchase order with everything that was included--low and behold had to purchase the cd --sales reps were very rude --like oh well--very nice when i was purchasing the pc--I think they should have sent me the missing cd-only people i can contact is sell people no customer care people this is totally UNFAIR--CANNOT find a number to voice a complaint--think twice before purchasing a PC from Dell- they definitely will not be in my list on my next purchase
2 Updates & Rebuttals
depth386
Ontario,Canada
This is so minor
#3Consumer Suggestion
Fri, November 18, 2011
Dell has done alot of crap but this really isn't a big deal.
If you so much as bring an empty, writable CD to a small computer store they can probably burn a copy for you for free. You could even torrent download a copy and burn it yourself if you have a 2nd machine or a friend who's willing to spare a little time. This is not piracy because you still need a "key". If your computer is a Dell it almost certainly has a sticker with the key on it. See the image please.
depth386
Ontario,Canada
This is so minor
#3Consumer Suggestion
Thu, November 17, 2011
Dell has done alot of crap but this really isn't a big deal.
If you so much as bring an empty, writable CD to a small computer store they can probably burn a copy for you for free. You could even torrent download a copy and burn it yourself if you have a 2nd machine or a friend who's willing to spare a little time. This is not piracy because you still need a "key". If your computer is a Dell it almost certainly has a sticker with the key on it. See the image please.