Dell Computers - Perferred Account IN A COURSE OF 4 YEARS, I HAVE BEEN PAYING FOR A 1,500 WITH A APR OF 29.99% Carol Stream, Illinois
In October of 2004, my husband purchased a Dell Computer XP, well my monthly paymt was $38.00. In 2005, I opened up a Bank account to have them give Dell $100.00 per month. Well, I have called Dell requesting the lower the APR from 29.99% and they will not, in all reality I have paid for a Computer at a rate that I should have had two more. My Finance charges are 33.76%.
Not only that, when I had a problem with my printer, I notified them, and they sent me a refurbished printer. It did not work and I called them about it, they sent me another one........refurbished again..........and another one refurbished again. Dell sent me 4 Refurbished printer before they sent me one that was not, after all the calls I made. They outsource to India and they have them doing their dirty work, while they sit in the Board Rooms lacing their pockets with our money (small people that work hard for a living).
This is May 2008 and I am stilldisputing this with Dell and they are still getting $100.00 a month from me, my current balance is $1,395.45....that is a SHAME!
Why do we have people in this world that are so inconsiderate when it comes to others, do they not realize that "What Comes Around Goes Around" "Do Unto Others As You Should Have Others Do Unto You".. Why do these Big Wigs think they can just come in and rip us off this way.... We have to stand up to them and fight for what we believe in...........JUSTICE!
Thank GOD for people that allow us a voice...
Vickie
Greenbelt, Maryland
U.S.A.
1 Updates & Rebuttals
Robert
Irvine,California,
U.S.A.
Something is missing..
#2Consumer Comment
Thu, May 29, 2008
There is some information lacking in your report.
You had an inital purchase of about $1500. Even if we assume that your balance was still $1500 when you started to put $100 a month this should have been paid off in under 2 years even with a 33% interest rate. At $100 a month if you started this as late as December 2005 this should have been paid off before the end of 2007, and no where near the balance you are saying you still have.
So what is the rest of the story...
Did you miss payments?
Did you make new purchases?
By the way if you didn't like the 29% interest rate you did not need to use their credit. You could have purchased it on another credit card with lower interest rates or pay cash and get charged no interest.