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  • Report:  #61506

Complaint Review: Dell

Dell Inspiron 2600 Laptop Hardware problems over and over and over! I have a laptop which was one of Dell's Bad Batches or discarded ones! ripoff business from hell screwed others too Nashville Tennsseese

  • Reported By:
    Cookeville Tennessee
  • Submitted:
    Mon, June 23, 2003
  • Updated:
    Wed, August 27, 2003

I have a Dell Inspiron 2600 notebook which I purchased from Cardinal Computers which got it from Dell and it has had hardware problems over and over and isn't really a good laptop very slow proccessor! My 400mhz off brand desktop gallops alot faster than it does!

The first problem I had with it was the Harddrive went out which was a 20 GB HDD. It just wouldnt recognize it so I send it to Cardinal and they had Dell send in another one but the one they sent back to me was 18.6 GB! I know it's a few GBs less but still!

Then shortly after this the motherboard went out and I had to send it back out there and it came back and now it's missing 8 mbs from the 128 rams!! Dang it. Now I gotta go back to Cardinal and have them send it back to them to fix it!

I think I have a laptop which was one of Dell's Bad Batches or discarded ones! Because the processor hasn't gone faster than my 400mhz desktop at all! I only got a few months of Warranty on it now so I'm wondering what should I do get the ram fixed and then sell it which would leave me with a balance of 800 on a loan taken out to purchase it! And I wouldnt get much out of it to buy another computer!

Is there anything I can do to get them to just gimme a new Dell Inspiron 2600 just like this one only not out of the bad batch or discarded bin! Please help me out here!!

Jason
Cookeville, Tennessee
U.S.A.

1 Updates & Rebuttals


Kevin

Eupora,
Mississippi,
U.S.A.

Things you might want to take into consideration

#2Consumer Suggestion

Tue, August 26, 2003

First things first, (and this goes for anyone looking to purchase a computer) NEVER PURCHASE A PC FROM A THIRD PARTY.

Second, as far as the 128 turning into 120 that's a common issue with systems that have integrated video, you still have 128 but the integrated video is using 8mb of that ram.

As far at the 18.6gb comment, it's highly possible that some of the actual drive information didn't get formatted to be read by windows and it's still there but you'll need a third party partitioning program such as partition magic to find the rest of it.

I personally work for a computer corporation and know through doing so that it's not a wise idea to purchase PC through a third party vendor, reason being, you don't get direct contact w/ the company whose computer you own (dell, compaq, gateway, etc).

So you get screwed, not once but twice, once by the company you're getting it through and again through the company who the pc belongs to. Hope you have better luck next time, and like I said, go directly through whichever company you go to from now on. Not rentacenter, or rentway, or cardinal.

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